Job position: Junior Business Analyst
Location: Remote
Contract duration: 6-8 months
Responsibilities:
- This position will work with the IT team to document existing functionalities (business logic) and requirements, resolve issues, and implement solutions for business needs
- The candidate will report to the IT leadership team of the value center (Connect & Control Technologies)
- The IT Business Analyst collaborates with business stakeholders in Operations, Quality, Sales, Finance, Engineering, and other front-end teams to understand key business objectives and goals, analyze and prioritize process and systems opportunities, and assist businesses with reports and/or data integrity
- This position involves managing end-user relationships, responding to critical and routine application support requests (via the first-line support global IT ticketing system and emails), triaging dealing with business logic and non-development needs (coding is not a requirement), engaging in projects, and liaising with various IT teams
- Translate user needs and business requirements by writing documentation or editing functional specifications for current systems and reports, system changes, and/or system enhancements; present ideas/solutions focused and concisely
- Collaborate with business partners, BRMs (Business Relationship Managers), project managers, developers, technical resources (vendors), and application support team to write precise, complete, functional design specifications for reports, forms, workflows, interfaces, and data mapping